There are three components to Eastern’s claim management services: early intervention, proactive disability management and Return-to-Work support. Eastern offers both toll-free Teleclaim and online claim reporting. As soon as a claim is reported, we confidently manage that claim toward a cost-effective and fair conclusion. We use industry-leading medical cost management programs and strategic partnerships to control claim costs and provide excellent service to employers and their injured employees.
In addition, Eastern strongly encourages our clients to adopt “Return-to-Work” or “RTW” programs. These programs are proven to benefit injured workers and employers. We offer a wealth of resources and support for clients looking to establish an RTW program.
Eastern provides an online Risk Management Resource Center, featuring a document library and access to Safety.BLR.com. BLR is a safety training and compliance resource site where you can find downloadable and customizable safety and risk management templates, presentations, and training materials, as well as updated safety regulations and news.